Awesome Board Review Notes

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Today’s savvy consumers are used to review requests dropping into their inbox, so yours needs to stand out from the rest to capture their attention.Follow these quick tips when creating your review collection email to get the highest possible conversion.

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In this article, we’re sharing some of the best review collection examples we could find from our clients - examples that have proven to drive conversion rates. By the time you finish this article, you should have several actionable ideas you can apply when asking your own customers for a review.


How to ask your customers for a review, the right way

When asking customers for a review via email, it’s important to think from their perspective.

After all, they’ve already got what they want from you, be that a product or service, and may need a little encouragement to take the time to leave feedback. Think like a consumer yourself and consider what would make you more likely to submit a review.

Here are some simple guidelines to follow to make your review request emails as successful as possible:

  • Keep it brief – your customers are short on time, so cut to the chase, fast!
  • Be polite – don’t forget to say please. Remember, customers are doing you a favour by leaving you a review.
  • Reinforce your brand – make your review request instantly recognisable by sticking to your brand guidelines. It’s easy to make emails on your own with REVIEWS.io’s customisable templates. You’ll see some great examples of this below.


5 Review Request Email Examples You Can Learn From

Now you know the basics, it’s time to learn from the best. We’ve gathered a selection of client review request emails that consistently perform well.

Through clever use of branding and persuasive, snappy language, they’ve perfected the art of asking customers for reviews using the REVIEWS.io email templates.


1. Keep it short & simple

There’s a clear link between the number of paragraphs included and the rate of conversion - the more text they have to read, the less likely your customers are to submit feedback. So, keep your review request short, sweet and to the point, like the example below from Papier.

A simple email, with a clear call to action, always works well. Remember, most people will view your email on a mobile phone, so our advice is to keep text to a minimum.

2. Reinforce Your Brand

Your review request email should be instantly recognisable to your customers. Our drag and drop email templates make it easy to customise to your heart’s content.

Take the example below from Biscuiteers. By using a visual style and tone of voice that mirrors their website, they’ve created a review request email that draws the customer in through consistent branding.

This email converts at over 18% which is well above the industry standard of 3%.

3. Make it easy

Successful review requests are all about making things easy...

Charlie Hustle have not only crafted extremely short and snappy copy but have also kept things incredibly simple by using our In-Email form.

The REVIEWS.io In-Email form enables customers to leave feedback in the body of the email itself – they don’t even have to be redirected to their browser. This makes it quicker than ever to leave a review.

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Plus, at a glance, customers can clearly see that this is a review email. Simple icons make it easy for them to leave a star rating before they’ve even thought about the process of writing a review.

4. Offerim Rewards

Incentivised reviews have two big benefits:

  1. They help increase review collection rates
  2. They help drive customers back to the site once a review has been completed

The REVIEWS.io solution allows you to add voucher codes and discounts that are only shown once a review has been completed. We also offer integrations with the likes of smile.io and Loyalty Lion Integration, so you can set up a weighted reward system for different review types.

Our eCommerce client Sun Of A Beach uses a rewards based approach in their review collection campaigns. Remember though, if you’re giving a reward you have to give it to everyone, regardless of how positive or negative a review they leave.

It's important to remember that whilst offering rewards has benefits, it can also have drawbacks. Customers can become familiar with discounts associated to your brand, which can put them off shopping with you when items and services are full price.

5. Personalise & Personable with your review emails

Awesome Board Review Rahman

Customers respond better to review collection emails that have a personal touch. Always mention the recipient by name – i.e. MR Daniels. You can do this using placeholders in the REVIEWS.io email templates.

A nice touch that we find increases conversion even further is to include a signature or personal message from someone within the company, like Chapelle Jewellery do here in their highly successful review request email.

You don’t necessarily have to go mad when it comes to branding your email. Sometimes, the sentiment of your message is far more important.

If, like TicketArena, your business is more about the tickets/brands you sell, then being really personable is a good way to go.

By expressing how much a review would mean to them, TicketArena’s approach makes customers more inclined to take time out to leave feedback. Plus, the clever addition of a time scale reassures them that this favour won’t take too much time out of their day.

How to go the Extra Mile

Awesome Internal Medicine Board Review Notes

Want to go one step further? REVIEWS.io offers API access, allowing the more adventurous to create a completely customized approach.

Yappy, a fun loving personalised dog shop, does exactly that, adding an element of entertainment to their request emails. Using the REVIEWS.io API, they import the name of the dog, rather than the owner, making their review requests super fun and super personal.

The dog icons are customisable to match your furry companions and can be used when submitting a review, so instead of leaving feedback on their own behalf, customers are able to leave reviews from their trusted K9's.

It’s an amazing touch that shows how invested Yappy are in their brand and the customer experience.



Download Our FREE Template & Build Your Own

Within REVIEWS.io our customisable drag and drop templates and In-Email forms are designed to be fast, efficient and user friendly. But if you want full control, and a truly unique request form, there’s always the option to build your own HTML template.


Free Template

The below example from Skydive Australia is clean, effective and totally on brand. What we really like about this request form is that it captures the customer experience in the same breath as asking for a review.

It’s super easy to edit, and can be added as a custom template within our invitation builder.

Clever language, powerful imagery and the option to purchase their skydiving footage work to remind the recipient of the event in question, making them far more inclined to provide feedback on it.If you don’t have the resources to build your own, the REVIEWS.io team are happy to work with you to create a totally custom HTML template.

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Video Review Collection

At REVIEWS.io, our aim is to provide our clients with all the tools they need to make the most of their review collection campaigns. That’s why we now include the option for your customers to leave not only written and photo reviews, but video as well.

Video reviews are an incredibly powerful form of user generated content. They provide visual proof of the happiness your products can bring, or the problems they can solve. They’re highly relatable and offer potential buyers truly authentic, engaging review content.

When requesting video reviews, you should take the same approach you would when asking for written feedback – keep it to the point, keep it personal, and make your customers feel valued.

But remember, a video review is a little more effort on their part. The key here is to excite them about sharing not just their opinion, but their experience. To see how you can start collecting video reviews checkout our review collection solution and what best suits your business.

We hope these review email examples and review collection solutions have helped inspire you. Branding and simplicity are key here. Remember, every company is different and their review emails should be too. Customers are tight for time, so it’s important to stand out whilst making the process as easy as possible for them.


Awesome Note supports synchronization with both Evernote & Google Drive.
Sync is required in the following situations.
If you wish to edit notes in computer.
If you wish to see categorized notes in computer.
If you wish to share your notes through the web.

In these cases, we recommend the Sync feature.
When you lose all your data in Awesome Note, you can restore it back from Evernote/Google Drive.
By Syncing in real-time, you can see exactly same contents edited in single Awesome Note.
Synchronization
What is ‘Sync’ ?
Synchronization is an operation of making data on aNote’s and PC/Mac (iTunes) or linked Evernote/Google Drive IDENTICAL. More simply put, think of iTunes or Evernote/Google Drive as the original source of your data and iPhone/iPad as the copy version. Since sync is basically making the device identical to iTunes or Evernote/Google Drive, if there were notes A, B, C, and D in your Evernote and notes D, E and F on your iPhone, the most easily perceived mistake when sync is that your iPhone will be updated with notes A, B, C, D, E and F. But this is WRONG because synchronization is again producing an identical copy of the original. The sync result on your iPhone will therefore be notes A, B, C and D while notes E and F being deleted.

Sync Sequence
1. Closely examine the coincidence of notes between iPhone/iPad and iTunes or Evernote/Google Drive.
2. If any differences in notes are found, classify for the relatively newer notes.
3. On the basis of this modified date, copy the notes onto the other side. This means copying the newer notes onto the other side with older notes.
4. Both sides now have the same notes.

Setting up Account
Opening Evernote & Google Drive account lets you manage your notes more effectively.
Once you log into your account, it will automatically keep its log-in status. This means that you don’t need to log-in to Google Drive or Evernote every time you execute Awesome Note.
To keep your data secure, set a passcode on some folders and lock it.
Setting > Evernote Sync & Transfer > Sign in

Setting > Google Drive Sync & Transfer > Sign in
Synchronizing
If this is your first time making a Sync, it will take a while to sync with Google Drive or Evernote. It depends on how many notes & folders you have created, but generally it will take little longer than the usual Sync time. It needs to generate notes & folders on the Sync target server.
After your first Sync, the duration will be much less for it will only upload/download the changes made.
Settings > Evernote Sync & Transfer > Sync Now

Settings > Google Drive Sync & Transfer > Sync Now

Turn off the ‘Sync this folder’ switch in Folder Settings to avoid a folder getting synced.
Unique board review
Syncing with Evernote
Evernote creates folders with a label named ‘[aNote]’ while syncing. Be aware that modifying or deleting this label will disable future syncs for this label is peculiar to Awesome Note data.
Note: Evernote offers users 60MB Traffic capacity every month for free.
To get more capacity, Apply for Evernote Premium Service
Syncing with Google Drive
Awesome Note syncs with Google Drive and it creates ‘Awesome Note’ folders to save the contents.
IMPORTANT
Please make sure the capacity of inserted picture per note should be under 10MB to sync with Google Drive. In addition, each of the synced file contains note format information below the page. So do not erase it. Otherwise, you will not be able to see the note based on its original format.
Errors while syncing
Please check the below details first.
  1. Awesome Note only supports Document formats (DOC, TXT, RTF) and other files such as PDF, XML, CSV, ODS, ODT, HTML file formats cannot be supported so they do not sync.
  2. Check out the size of file attached. Google Drive limits size up to 10MB when syncing with images and contents.
Awesome Board Review Notes
When error occurs while syncing with Evernote/Google Drive, the following steps should be checked. These listed problems might occur after making an upgrade.
  1. When you have constant log-in error, log into Google Drive with web browser.
  2. In case of irregular errors, unstable 3G and WiFi connections might be the reason.
  3. In case of irregular errors, It might be due to overcapacity of Google Drive server. Try again later.
  4. When trying to import & export your notes with Google Drive and if only the import does not work, open up a new account in Google Drive and try again.

IMPORTANT
We strongly recommend you to backup your data regularly.
Regular syncing with iTunes makes you backup & restore the data easily.
Learn more on Backup & Restore